Refund Policy

Final Sale Policy‍
All purchases from 99 UNION are considered final sales. This means once a product is purchased, the transaction is non-refundable and non-returnable. We do not provide refunds or accept returns for any reason other than receiving a damaged product when it is initially received.
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‍Damaged Products
‍In the unlikely event that you receive a damaged product, we will address the issue promptly. To report a damaged product, please follow these steps:

‍Contact Us
Notify us within seven (7) days of receiving your order by contacting our customer support team at (email). Please provide detailed information about the damage and include clear photographs of the damaged item and its packaging.

‍Assessment and Confirmation
‍Our customer support team will assess the provided information and images to confirm the extent of the damage. We may request additional information if needed.

‍Resolution
If the damage is confirmed and falls within our return policy guidelines, we will provide instructions for returning the damaged product. Please do not return the item until you have received authorization from us.

‍Return the Item
‍Carefully package the damaged item as instructed and send it back to us within 14 days of receiving authorization. Shipping costs for the return will be covered by 99 UNION.

‍Refund
‍Upon receiving the returned damaged item, we will assess it once more. 99 UNION will issue a refund for the purchase price, including any shipping costs.

‍General Conditions
‍The damaged item must be returned in its original packaging, along with all accessories and tags.We reserve the right to refuse a return if the product does not meet our return policy conditions.Returns for damaged products are only eligible within seven 7 days of receiving your order.Any signs of wear, alterations, or damage resulting from customer actions will disqualify the return. We do not take responsibility for any damage related to the packaging. Our return policy applies only to clothing pieces that are damaged upon receipt.

‍Contact Us
‍If you have any questions or concerns about our Return and Refund Policy or any other matter, please feel free to contact us at [your contact information]. 99 UNION is dedicated to your satisfaction and will address any issues with damaged products promptly. Thank you for choosing us for your clothing needs.
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At 99 UNION, we take great pride in offering high-quality clothing. To maintain the affordability and value of our products, each clothing piece is considered a final sale with no refunds or returns, except in the case of a damaged product upon receipt.